компания "syngenta" role description: be grower obsessed: develop a profound understanding of grower/syt sales team needs to enhance customer experience with cropwise digital platforms running customer development research preparation of user stories taking into account the accumulated user experience, coordination of ux \ ui with dev team collect users’ feedback, create tasks in zendesk/jira, organize support workflow manage software pipeline development and features release date forecasting monitoring the deadline for completing current tasks demonstration of intermediate results to interested users, updаtеtasks if needed based on users’ feedback mvp launch of new functionality and provide initial training for all users provide first-line technical support within new functionality collaborate with cropwise team to ensure successful post-enrollment handover, implementation, adoption, and stickiness drive the adoption of digital agriculture tools amongst growers and within syngenta’s sales team. qualifications: demonstrated experience, interest, and knowledgeability in local agriculture and digital technologies applied to agriculture 3+ years in product management/customer support or similar tech function experience of working at fms team in agriculture would be a strong advantage proven ability to lead change and respectfully challenge users to improve their operations based on customer development self-motivated and goal oriented with strong sense of what grower/sales team success looks like effective working both individually and within a team setting possesses very strong interpersonal and communications skills (written and verbal) excellent active listening skills to successfully identify key user needs and develop compelling value propositions ability to continuously learn and thrive in a fast changing environment working knowledge of digital productivity tools: microsoft office, powerbi, jira, zendesk.
Адрес
Москва