компания "bbk tashkent limited" requirements:1. good command of spoken and written local language, english or chinese.2. detail-minded, self-motivated and able to work as a good team player with a positiveservice attitude.3. basic knowledge and understanding of smartphone is much preferred.4. basic knowledge of ms excel.5. bachelor degree. responsibilities:1. ensure consumer feedback and media report happening in the internet are collected timely,completely and accurately.2. collect consumer and media feedback on products and brands from the internet, includingsocial media, mainstream news portal, apps, search engines, forums etc.3. identify crisis issues from the feedback and escalate it to the corresponding teams timely.follow up the progress of the cases escalated.4. communicate and extent good relationships with customer contact center and service centerto ensure smooth escalation and execution of the cases escalated.5. maintain search keywords to capture the accurate feedback periodically.6. prepare regular reports for the cases escalated.
Адрес
Узбекистан Ташкент