System Analyst (Product Development Team)

компания "customertimes" customertimes is a global it consulting company headquartered in new york city with offices in 11 countries. we specialize in the development and implementation of cutting-edge technology solutions for business transformation. our international team includes 1600+ skilled professionals. we have more than 15 years of experience in the salesforce ecosystem, and our portfolio includes 4000+ completed projects in more than 65 countries. customertimes works with major corporations throughout europe and north america, including industry leaders in healthcare, life sciences, cpg, manufacturing, financial services, education, and the non-profit sector. our clients include companies such as iqvia, upsa, lchr(39)oreal, dyson, philips, sharp, and danone. we provide leading solutions to european markets for automating the activities of pharmaceutical and cpg companies. with our fully offline application, the staff of client companies increases efficiency of their work, plans business meetings, evaluates stocks, negotiates, demonstrates presentations and prototypes, collects feedback and forms a knowledge base. job responsibilities: ● requirements elicitation, analysis, and verification for a variety of our products for salesforce, ios, android and windows platforms.● investigation of salesforce innovations.● designing a solution based on salesforce technologies.● development of internal documentation as requirements, users stories or jbtd.● consulting teammates according to products functionality.● supervision over the development and end-user documentation. requirements: ● 2+ years of hands-on experience as system analyst.● 1+ year of experience of working with crm (nice to have salesforce) as an administrator or system analyst.● communication skills with any business users (customers, key users, end-users) on it projects.● experience in clarifying and documenting requirements for it systems is a must-have.● uml usage experience. it will be a substantial advantage if you have experience with programming languages (java, javascript) and fluent english. what we offer: legal employment in montenegro or relocation to other countries competitive salaries based on previous experience and skill level a customized career path to measure your individual growth a passionate, professional, and friendly team paid vacation and healthcare insurance. hybrid work environment