Hotel Precheck Specialist

компания "ostrovok.ru" emerging travel group (etg) is a travel-tech company that owns four brands: ratehawk, zenhotels, ostrovok.ru and b2b.ostrovok. 11 years ago we exploded into the travel industry and since then have been pushing our way to global leadership — we have representatives in 24 countries around the world and you can book our travel services on etg sites in 220 countries. we are continuing to grow rapidly, so we need talented, active professionals to help us develop international products and conquer new markets. we are looking for a hotel precheck specialist to join our incident prevention team. job responsibilities: communication with hotel staff in order to confirm both bookings and the completion of clients’ stays, as well as to pass on additional requests from clients; record keeping in the crm system and excel files; making calls to clients; our requirements: knowledge of english on at least upper-intermediate level (both spoken and written); kindness and politeness; ability to learn quickly and be results-focused; a functioning computer with a microphone; knowledge of the travel business and booking systems; knowledge of spanish/ italian/ turkish/ french language is an advantage; what we offer: 100% official salary; remote work; a young and active team of super specialists; schedule 2/2 (09.00 – 21.00 msk); interesting and ambitious tasks that will take you to the next professional level; learning: seminars, trainings and conferences. if you want to participate in a conference, we will help to organize it; corporate english and discounts on skyeng; corporate discounts on hotels and other services.