компания "смарт айти" we make it smart :) smart it is a team of developers who are passionate about what they do. our philosophy - people first. we work together, share knowledge, celebrate birthdays, go on picnics, watch and play football. we value our warm atmosphere and try to maintain it. medvidi mental telehealth is looking for a talented and out-of-the-box thinking cx/ux research assistant to join our rollercoaster-crazy startup ride. by becoming a part of medvidi a cx/ux research assistant will help in supporting our human-centered delivery culture focused on the customer needs in online mental health treatment services. as a member of the cx team you will be a part of the product department, supporting the research activities to identify seamless and pleasant customer experiences while meeting the medvidi business goals and bringing it to yet another level up. medvidi is a silicon valley based telemedicine startup focused on delivering affordable mental health care in the us. we value results, transparency, sharing, freedom, efficiency, self-learning, frugality, collaboration, directness, kindness, diversity, and bold solutions. if these values match your personality, work ethic, and personal goals, we encourage you to apply for our open positions. what youchr(39)ll do: help developing research methodologies conducting user/customer research (such as usability tests, surveys, and customer interviews) generating insights and hypotheses based on the research findings, presenting research results to stakeholders across the company, and advocating for the product enhancements based on the research you conducted. collaboration with product teams on varied projects for a number of different teams and adapting to their needs communicating with stakeholders and help teams navigate through periods of uncertainty towards solid user/customer experience goals using data from market research and analytics to triangulate and strengthen the quality of your findings. you may have strong quantitative research skills and are looking to strengthen your qualitative skills, or vice versa, but ultimately your goal is to be good at both differentiating research findings from insights, identifying how to use both in working with teams to effect change from research experience of working in a distributed environment with a us customer base is a plus what’s important for us: 1.5+ year of hands-on research experience bachelor’s degree in a relevant discipline (design, communication, hci, interaction cognitive science, psychology, anthropology, sociology, or related field) advanced english or native english speaker having a good knowledge of the latest ux/ui best practices and trends being a problem-solver. you love finding out youchr(39)re wrong knowledge and experience executing qualitative/quantitative research methodologies and data analysis techniques with the ability to produce well-written deliverables like report findings, presentations, spreadsheets, etc. that translate evidence-based data into compelling insights and product recommendations experience working with usertesting.com platform or similar is an advantage capable of executing research experiments and user studies with small sample sizes (6-8 participants); capable of designing and executing survey studies excellent communication, facilitation, interpersonal, and organizational skills must be a self-starter who takes ownership, is accountable, passionate, and collaborative with a positive attitude and ability to adjust plans and pivot as needed comfortable speaking to small and large groups of stakeholders we offer: flexible working schedule (you can decide what time to start your working day). opportunity to work from our office in minsk. paid english lessons. compensations for professional trainings (including conferences and meetups). tea, coffee, cookies, fresh fruits for you comfortable work in our cozy office.wechr(39)ll be glad to meet you!
Адрес
Белоруссия Минск