компания "coleman services" responsibilities: handling and closing complaints from consumer cloud service users; providing feedback on unresolved issues and drive relevant owners to resolve the issues; working with trainer to create plan for improvement on the specialized issue category agents identifying faq & customer at risk issues to provide product team with information about it. requirements: higher education; at least 1 year relevant experience in similar field of activity; proficient user of word and excel; problem-solving capabilities and teamwork spirit, attention to details with customer problems; upper-intermediate level of english (working language). company offers: competitive salary; medical insurance, mobile phone allowance and another benefits. working time: 5/2 since 9.30 a.m. to 6 p.m at the office.
Адрес
Москва