компания "ostrovok.ru" emerging travel group (etg) is a travel-tech company that owns four brands: ratehawk, zenhotels, ostrovok.ru and b2b.ostrovok. 11 years ago we exploded into the travel industry and since then have been pushing our way to global leadership — we have representatives in 24 countries around the world and you can book our travel services on etg sites in 220 countries. we are continuing to grow rapidly, so we need talented, active professionals to help us develop international products and conquer new markets. we are looking for a front office specialist to join our service support team. job responsibilities: taking calls and providing initial advice to b2b partners in spanish language; communication with partners about the on-going cases, providing regular updates on the progress; helping other operation teams with the communication in spanish language; handling info requests for b2b partners; recording information in the crm system about work done; key qualifications: knowledge of english at advanced level: capability of speaking on the phone in english and writing in business english; knowledge of spanish language: at advanced level: capability of speaking on the phone in local language and handling business correspondence;; ability to learn quickly and be results-focused and stress-resistant; multi-tasking skills; possession of a strong sense of empathy; responsibility and carefulness professional experience in the travel industry or in a concierge agency, тмс, dmc or tour operators (as an advantage); we offer you: 100% official employment; salary is based on the results of the interview; remote work; a young and active team of super specialists; interesting and ambitious tasks that will take you to the next professional level; learning: seminars, trainings and conferences. if you want to participate in a conference, we will help to organize it; corporate english and discounts on skyeng; corporate discounts on hotels and other services.
Адрес
Екатеринбург