Координатор обслуживания в номерах / Room Service Coordinator

компания "four seasons" room service coordinator will take guest in-room dining orders, communicate special requests to the kitchen, and coordinate deliver of orders according to four seasons standards. responsibilities: answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to four seasons standards anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests coordinate amenity deliver by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion work harmoniously and professionally with co-workers requirements: excellent reading, writing and oral proficiency in both russian and english languages previous experience in a supervisory or assistant manager position in food & beverage ability to communicate professional and accurately via telephone good organizational skills attention to details ability to multitask conditions: opportunity to join great friendly team of professionals within the legendary international hotel brand schedule 2/2 including night shifts competitive salary attractive benefits package high corporate culture career opportunity corporate training