General Manager Park Inn by Radisson Ekaterinburg

компания "radisson hotel group" primary purpose & function: the general manager will be responsible for the strategic initiatives of the assigned hotel tied to business expansion, growth, and the necessary cultural evolution to support both. the general manager should be supportive, proactive, analytical and entrepreneurial; creating memorable moments for our guests, fostering an empowered environment for the team whilst working closely with all key business partners in order to achieve quality results. the general manager acts as an ambassador for the brand, reflecting the company culture and values. all work is carried out in accordance with company corporate policies, procedures and service concepts according to local requirements and regulations. job responsibilities: ensuring the smooth running of the hotel, where all areas of the business are managed and the guest service experience is delivered to the highest levels, whilst both property and company standards are attained and adhered to. working proactively with all key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution. developing and implementing strategies where key hotel metrics are identified, communicated and delivered where reports and tracking tools are reviewed and acted upon to ensure that strategies and initiatives are attained or exceeded. working with key stakeholders, effectively managing and reviewing the life cycle of the team within the hotel, fostering a culture of growth, development and performance whilst reflecting and promoting the company culture and values. owning the hotel budget, business and sales plan, ensuring that all areas of the business are controlled. maximizing sales and profit, business opportunities and brand reputation, productivity and performance. building and maintaining effective working relationship with all key stakeholders and business partners both internal and external ensuring that all communications and activities are controlled and undertaken in a timely manner. reviewing and scrutinizing business activities, in accordance with company policy, objectives and best practices, providing recommendations that will drive financial performance and provide added value. ensuring adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required. competencies & skills requirements: proven experience in a general management or senior management position with at least 5+ years of relevant experience in hospitality management strong problem-solving capabilities with the ability to adapt to changing environments excellent leadership skills with a hands-on approach and lead-by-example work style commitment to exceptional guest service with a passion for the hospitality industry ability to find creative solutions, offering advice and recommendations personal integrity, with the ability to work in an environment that demands excellence, time and energy strong communication and listening skills, excellent speaking, reading and writing skills outstanding analytical and strategic skills improving the business from a financial perspective excellent ability to work collaboratively across functions and cultures in a global environment an open, positive and communicative personality ability to handle multiple challenging priorities and assignments skilled with microsoft office software very good command of written and spoken english all terms and conditions will be discussed during the interview stage.