Customer service specialist

компания "аллайд минерал продактс рус" о компании ооо "аллайд минерал продактс рус" является дочерней компанией allied mineral products inc (usa) - ведущего мирового производителя монолитных огнеупорных материалов для литейного производства, производства стали и алюминия.компания предлагает различные варианты проектов футеровок для получения оптимальных теплофизических и механических свойств, а так же техническую поддержку. описание вакансии - customer service specialist requirements: work experience: 2-3 years at the same or relational position; completed higher education; knowledge of provisions of basic regulatory documents; knowledge of basics of : active legislation; marketing theory; economics and accounting; logistics and stock recording knowledge of procedures of commercial terms, agreements and contracts working out; computer literacy (ms office, especially excel); erp system chr(40)on the level of userchr(41); experience of working with 1c app; fluent english (both spoken and written); excellent communication skills; understanding of psychology of business communication, rules of official etiquette during conduction of negotiations with customers; excellent math skills; good organizational and time management skills; ability to handle multiple tasks; a flexible and adaptable approach to work. strong analytical skills; high responsibility level; responsibilities: main functions : coordination of work activities of the regional representatives for sales; timely allocation of customer orders in the database of the company: receiving orders executed in the company’s db, control of availability of the goods in stock, invoicing, preparing the specification, tracking payments, shipping in production, tracking the order readiness, recording of shipments, execution of necessary shipping docs; interaction with the head office in usa and company’s affiliates in netherlands and china. working with issued invoices and accounting receivables; working with the price list of the company; preparation of commercial proposals; working with client contracts: conclusion and follow up; to work with logistic companies and custom clearance specialists. условия работы: • режим работы: пн-пт, 08:00-17:00 • оформление согласно тк рф; • заработная плата по результатам собеседования; • работа в динамично развивающейся компании; • доставка до места работы, питание, дмс. комментарии: уважаемые соискатели, в сопроводительном письме просьба указывать ожидания по заработной плате