Service engineer

компания "sperasoft" responsibilities: processing complicated requests, network, hardware and specific software troubleshooting; computer ordering, construction, staging, os and software installation; networking cabling, bundling and troubleshooting; server oversight and maintenance (without direct administering); software, electrical and cooling maintenance. requirements: knowledge in hardware/network/software troubleshooting; knowledge in windows 7/8/8.1/10, troubleshooting; hands on experience with active directory (user accounts management); ability to write technical documentation in a precise manner; ability to provide end user face-to-face and remote support; strong customer service attitude and approach; knowledge and understanding of the pc, network, and other technology procurement processes; ability to order parts quickly and inexpensively; professional experience in it support of at least 1.5+ years; english language skills required. we offer: working with an international team of world class professionals on exciting and challenging projects; learning & development opportunities – mentoring, lectures, participation at industry conferences and events; medical insurance package; sensible flexible working hours; breakfasts, snacks and fruits available during the day, tea and coffee machines; friendly team and a friendly environment; casual workplace environment in downtown volgograd; including bicycle parking, gym, game and chill-out zones; additional benefits – care bonus to cover health, educational and safety needs, three paid days without sick list during a year, corporate parties and team buildings, referral bonuses and many more others.