компания "iq-solutions" company conditions and benefits: medical insurance; provision of mobile network; opportunity to other company projects involvement; personal development training program (hard skills/soft skills); comfortable workplace, friendly international team of professionals; participation in recognition program; carrier growth opportunity; salary discussion during the interview. service description support data center infrastructure and environment; backend hardware support and maintenance; install, manage and support it data storage systems: netapp, emc/dell, hp 3par, eva, msa; install, manage and support server computing systems: rack mounted servers, blade enclosures, converged systems, etc. (hp blade enclosures, cisco ucs, hp proliant etc. ); install, manage and support backup systems: tape libraries (hp storeones, emc data domain); install, configure, and administer windows server 2008 and 2012 server for physical platforms; perform hardware and software recovery; monitor & report using special monitoring tools to maintain awareness and control of the backend infrastructure hardware, software and environment; fulfil requests for escorted access to server rooms and data center premises; perform health, safety, security environment inspection of server rooms; perform weekly reporting; ensure proper housekeeping of the server rooms; monitor it backend infrastructure hardware, peripherals, spare parts and consumables inventory and maintains configuration file for equipment in production server rooms and operational stocks; manage software upgrades and patches processes; available 24x7 for emergency situations & procedures as power shutdowns, network outages, hardware failures and disaster recovery procedures; hardware installation, decommission and replacement via change management; support incident management; support request management using itsm tool service tickets; support asset management, configuration & capacity management; remote sites maintenance and support; perform power and capacity calculation; perform hardware related data collection and updаtеof landscape files within landscape management; install, configure data center, hardware and services monitoring applications and appliances. (netbotz ems, solarwinds sam, hp one view, hp sim, irs, vertiv trellis etc.) assist in development of operational level agreements, service level agreements and contract scopes related to it data center hardware and facilities; business continuity management support including business continuity plan/disaster recovery plan assurance; coordinate power outages and facilities management maintenance activities; support risk issues resolution and risk management team; support production operations infrastructure services; support technical directorate infrastructure service; support sap, physical security (cctv, acs), opentext (enterprise document management system) servers infrastructure; support migration of services from physical platform to virtual environment supervise team engineers and perform team activities planning; design, support procurement, installation, upgrading, operation, control, maintenance and effective use of data center infrastructure; develop and maintain documentation related to itsm policies, strategies and processes. education: bachelor’s degree or higher in engineering, information technology or related field. knowledge: networking fundamentals: tcp/ip, file transfer and secure file transfer protocols, internet information server systems/software administration: server roles installation and configuration, security levels and permissions, installation of third-party software, backup systems; back-end infrastructure systems (servers, tape libraries, virtual infrastructure components, etc.) and services (microsoft: ad, dns, dhcp, clustering, print & file, messaging; esx, etc.); storage infrastructure technologies (san, nas using block storage, fc, nfs, iscsi, etc.) working with multi-vendor monitoring and management tools/protocols such as ilo, cimc, ipmi, snmp; technological processes of data center – air cooling (air conditioning equipment), power supply ( uninterrupted power supply, power distribution units, emergency generator units), fire safety (fire suppression systems); it service delivery & support processes based on international standards, best practices and frameworks (iso 270001/2, cobit, itil, iso 9001 etc.); managing data center infrastructure monitoring software; uptime institute data center certification and tia and ashrae standards; experience: 5+ year experience in: supporting backend hardware equipment (hpe, dell, vce, emc, cisco, netapp etc.); budgeting, compilation of work plans, equipment upgrades, project surveys, control of the technical staff, repair and maintenance works with data centers infrastructure; monitoring of data center temperature indicators; certification: preferred to have: certified data center professional (cdcp); preferred to have: accredited operations specialist (aos) preferred to have: itil foundation; preferred to have: microsoft certified associate.
Адрес
Казахстан Атырау