компания "betternations ltd" nation.better is the uk’s first b2b software-as-a-service (saas) platform for organisations who employ talent that require uk work visas, to make immigration support truly digital, sustainable and innovative, significantly disrupting existing traditional manual, expensive and highly administrative processes. requirements passion for building digital products that have a meaningful impact on people’s lives; english language knowledge at the c1 level. you’ll constantly write something for english native speakers; comfortable dealing with ambiguity and unstructured problems; ability to work on routine and repetitive tasks for an extended period of time. immigration field has high complexity, you’ll have to re-do the surveys several times due to new insights and updates to the law; strong team player with ability to adapt to a constantly evolving start-up environment; experience in ux copywriting is considered a plus; proficient in google suite - docs, sheets, slides, and more. what the job involves deeply understand the uk immigration processes and simplify them to solve the customer’s pains; create surveys to collect all the required information from our users/customers; test and analyse surveys by using internal tools, so the users’ experience with data collection is easy and smooth; prepare relevant instructions for our users on how to follow prescribed immigration guidelines; keep track on changes in immigration regulations and updаtеsurveys & guides accordingly; prepare relevant instructions for other team members on how to use our services; create necessary product documentation; take part in the user research conducted by the product team: surveys, interviews, usability testing, data analysis, etc; create tasks for the development team if necessary; test new features on a regular basis and provide feedback, so that we can maintain a high bar of quality; support our users to provide them the best possible experience; support the product or other team members with some ad-hoc tasks if necessary. in 3 months deeply understand the uk immigration guidelines; understand the set up of existing services on the platform and manage them (for example, skilled worker visa application, immigration compliance); test that the features developed by the team meet the business requirements. in 6 months independently add new services to the platform (for example, application for a british citizenship); actively take part in the user research conducted by the product team: surveys, interviews, usability testing, data analysis, etc; resolve support requests. what you’ll get in return youchr(39)ll have a real impact on the growth of the business; fast-paced start-up environment where you can work closely with every aspect of the business; youchr(39)ll be part of a great team and a great culture; market salary from £800 depending on the level of the candidate
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Грузия Тбилиси