компания "brunel russia" our client is an international company, in order to manage one of their assets in uzbekistan, we are looking for a mall manager (to be based in tashkent). the candidate will coordinate and manage overall shopping mall business incl. operations, team management, tenant management, contractor services and marketing and promotional activity.responsibilities:- manage overall shopping mall function incl. areas of property management, mall facilities and services, tenant management, leasing support, marketing & promotions- manage mall team to oversee daily operations, all contract staff works incl. maintenance, security & cleaning, mall administration and customer service- ensure mall operating policies and procedures are duly followed by the tenants, service providers, contractors, etc. incl. occupational health & safety standards- prepare annual operating budget for shopping mall to be reviewed and approved by higher management. ensure business functioning within budgeted costs and above targeted revenues- prepare and manage capital expenditures for mall as per approved budget- manage profitability of overall mall business by maximizing revenue opportunities and reducing operating costs- manage tenant relations through periodic town hall meetings. receive complaints, suggestions and other improvement ideas to be updated with senior management for approval and plan for subsequent implementation- perform annual review of retailer performance. in consultation with head office mall management and country management, recommend appropriate tenant mix/use for annual planning and implementation- perform periodic mall audits, customer surveys, trade area analysis to maintain current understanding of customer shopping habits, change in preferences, etc.- handle conflicts/dispute situation amongst tenants, customers, mall visitors in a smooth manner avoiding disruption to mall activity and upholding company reputation- ensure professional development for mall team delivering high performance requirements: - a degree in business administration, business commerce, or marketing- minimum of 5-6 years experience in managing shopping malls or propertiesknowledge & skills:- retail/shopping mall business- property management- people management, marketing and finance- conflict management skills- fluent in english and russian (uzbek is a plus)
Адрес
Санкт-Петербург