Head of Operations Department (Banking, Back Office)

компания "adecco russia" 12-month fixed term contract our client is an international non-banking credit organisation. working as part of the entity operations team, the head of operations will have the primary responsibility for preparation and operational support in relation to regulatory reporting for customer data and managing enquiries from relevant authorities regarding customers. the role also includes daily reconciliation, static data maintenance, proper keeping of internal registers, updаtеinternal regulation documents and coverage of other daily responsibilities. work experience in payment service provider or banks is required. fluent written and spoken english language skills. job description: responsible for managing relationships and enquiries from authorities and taking the appropriate actions (e.g. cbr 440-p, 741-p) including electronic document management. accountable for daily and regulatory reporting obligations of the company to the relevant tax authorities on customer accounts. accountable for specific ad hoc reporting obligations of the company to the central bank of russia. working with key stakeholders to manage enquiries from authorities and regulatory reporting obligations with high levels of quality assurance. managing any potential tax claims in a timely and thorough manner including any associated reconciliations. managing operating procedures and checklists focusing heavily on internal controls throughout. creating process efficiencies with particular focus on risk reduction through automation. preparing and presenting periodic updates to regulatory, compliance and finance leadership. proactively investigating, resolving, and communicating any issues to internal stakeholders. providing proper support for other operational matters to relevant stakeholders.