компания "intermark relocation" for more than 29 years intermark relocation company has been providing immigration and relocation services for large international companies (top 30 forbes) in russia and in cis countries as well. our clients entrust us their top-managers’ moving and adaptation process. we are the permanent member of the key international business-associations, such as worldwide erc association, european relocation association (eura), american chamber of commerce (rbcc), association of european businesses (aeb) and franco-russian chamber of commerce (cci france russie). high professionalism combined with a long-standing experience of our staff enables to award us by leading international organizations and approve our qualification level. responsibilities: act as the main point of contact and coordination for all phases of the international relocation process making sure this is handled with professionalism, understanding on an international scale; big part of this role will be coordination of different immigration files for different locations, ensuring that the process runs smoothly; you must oversee the completion of all relevant visa and immigration documents by our providers and ensure that they are received within the time limit set; coordinate and manage the delivery of all relocation services based on individual client policies; build long term relationships with all customers and partners and ensure an excellent customer service is provided and in a timely manner; establish trust, establish open and close business relations with company-client and relocating client; take responsibility for all elements of the relocation (immigration, moving, home search) and demonstrate knowledge on all services and products; be willing to help and find most effective way to serve the client; preview clients questions in upcoming process and on the base of knowledge of the procedure and be willing to present answers in the most understanding way for the client (table, chart, call, message); look above and beyond around clients’ questions. key skills and qualifications: be fluent in english and have experience in immigration procedures (desirable) be motivated, energetic and able to work as a part of a team have strong communication and negotiation skills as the job is centred on communication with the client and colleagues be able to work to tight deadlines even when under pressure, whilst still being able to provide a high level of customer service be proficient in microsoft office and any other software related to visa and immigration consultancy be quick and efficient in communication through various channels: call, what’sup, telegram, bitrix24, linkedin. we offer: fixed salary; good perspectives of the further development in the company; corporate mobile phone and transport; in-company professional trainings; employment in competition with the rules of labor code of russian federation; a great ability to make your own daily schedule and organize the working process.
Адрес
Москва