Senior TechOps Engineer (SRE)

компания "финстек бел" finstek is looking for a senior technical support engineer to join our level 2 technical operations team. you will be part of a 24 by 5.5 rotation team which is responsible for providing customer support and also for monitoring/troubleshooting/maintaining/administering multiple mission-critical systems of the company. responsibilities demonstrating excellent understanding of mt4 and mt5 trading platforms excellent knowledge of mt4/mt5 administration and troubleshooting deploy mt4 and mt5 servers and all relevant component proactively monitor and review mt4/mt5 servers and fix bridges performance, and optimize it maintain the reliable operation of finstek mt4s and mt5s ensuring the best practices of maintaining the servers health are in place and recommended to finstek clients analyze logs and resolve technical errors, and monitor alerts and services perform back-end projects and responsible for testing and releasing new updates and hot fixes of finstek systems support the roll-out of new applications and liaise with other teams and project owners troubleshooting any network inquiries and closely working with the network team in resolving any issues demonstrate excellent knowledge of atlassian products to log, resolve and document customer support requests and projects manage and maintain strong documentation for our knowledge-base, ensuring that all information is up-to-date and accessible to all support staff, such as case studies, how-to guides and updаtеteam procedures provide day-to-day support for level 1 team on finstekchr(39)s systems responsible for training new members of staff on company systems work in tight deadlines, keeping service disruption to a minimum for finstek clients produce regular business and technical reports as/when required requirements 3-5+ year(s) of a relevant working experiences strong background in managing mt4 and mt5 servers strong background in cloud technologies (azure and aws) strong background in configuring and maintenance of monitoring tools. strong background in scripting and automation passion for developing automations and for designing reliable it services strong communication skills strong logical thinking and analytical skills persistent in resolving issues and finding solutions fluent written and spoken english (b1+) we would love to see business acumen and client focused background working experience with cloud managed servers and servi