компания "ostrovok.ru" emerging travel group (etg) is a travel-tech company that owns four brands: ostrovok., b2b.ostrovok, ratehawk and zenhotels. 11 years ago we exploded into the travel industry and today we have representatives in 24 countries around the world, giving our clients ability to book travel services in 220 countries. we are looking for a junior smm manager (reputation) that is responsible for communication with our platform users. main responsibilities: monitoring brand mentions in social media and media (with a monitoring system); analysis of brand mentions by tone; reports of mentions in social media; work with comments in social media: timely response to users based on templates; passing negative comments to the support team and tracking the processing of each comment; searching for information in russian and english-language sources. our requirements: experience in communication with users in social media at least 1 year; experience in writing and editing texts; knowledge of english (intermediate level); basic knowledge of google docs/tables/slides; literacy, organization skills, attentiveness, a sense of visual style. we provide: 100% official salary; hybrid work format: remotely, from the office or both; flexible working hours — we don’t require you to be online or in the office at 09:00 sharp; interesting and ambitious tasks that will take you to the next professional level; learning: seminars, trainings and conferences; voluntary health insurance; corporate english, as well as discounts for skyeng; team-building activities: movie nights, quizzes, thematic parties, annual trips to the countryside, football and volleyball matches; corporate discounts on hotels and other services; young and active team of super professionals.
Адрес
Москва