Risk/Fraud Officer

компания "logic online corp. b.v." a successful international software company is looking for its risk/fraud officer to come and joins the team. the ideal candidate must be able to proceed with the company’s anti-fraud protocols in a way that protects the company and its stakeholders from harm caused by fraud and error, whilst maintaining the company’s ability to transact freely and efficiently with its customers. requirements: at least 1 years experience in the same position or similar is a must (compliance/aml/ risk analysis). bachelorchr(39)s or masterchr(39)s economic or legal degree. fluency in english (upper-intermediate and higher), an additional language will be your advantage. good knowledge of online payment methods, their operation and best practices for optimization. experience in online gaming/ fintech industry. proficient in ms office tools, including ms excel. good attention to detail. proactive approach. good organization and prioritizing abilities. ability to multitask and work with deadlines. exceptional problem-solving skills. responsibilities: responsible for investigating new customer account using various fraud prevention tools. review of daily sign ups and duplicate accounts; kyc our customers identity and ensure 1st party payment usage; email checks, identify potential risks and client account screening and user-profiling to the company in accordance with internal guidelines and polices; work closely with management to make sure all compliance and regulations are upheld as per company and regulatory guidelines; dealing with customer complaints and issues escalated by the payments/other departments; review of user alerts and remedying the appropriate actions; generating reports on suspicious activity and risk management; ad hoc projects driven by business needs; review of daily transactions in line with online regulations and risks identified by the company; handling suspicious accounts and events in accordance with company procedure; review of customer documentation and kyc checks for various jurisdictions in line with policy; proactive risk assessment and prevention of financial loss as a result of fraudulent behavior; analyzing fraud trends and transaction patterns; actively contributing to process improvements; think outside of the box and constantly provide relevant feedback on how existing processes and tools can be improved; live transaction monitoring; working across verticals to support other departments, including customer support, payments and compliance; feel empowered to investigate and take decisions on accounts from end to end. conditions: official employment according to the labour code of the russian federation (self-employed/ individual entrepreneur) ; official monthly paid salary (the level to be discussed with a successful candidate); corporate laptop; payed week of sick-leaves after a year of work; growth and skill development within our company; work from office in the moscow city center; friendly and warm environment.