IT Project Manager

компания "lightspeed" lightspeed develops unified pos-systems which helps retail & e-сommerce, restaurants, golf clubs transform and unify digital and physical operations by enabling multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. we are looking for an it project manager to join our product lightspeed ecom (ex-ecwid) in yerevan/tbilisi. lightspeed ecom (ex-ecwid) is an e-commerce saas-platform. we provide a way for creatives and small business owners all over the world to create online stores without programmers and designers. the project manager will join our customization team to help our customers develop and improve their online stores by creating new custom features for them. what you’ll be responsible for: offer our customization services to our global customers (without making calls, mostly by emails) and communicate with them in english. get into our customers’ needs and provide, sometimes even translate their feedback to our technical engineering team. evaluate the complexity and time consumption of the tasks along with developers. help customers and developers to find common ground in finding the best solution to the problems and tasks. do the upsales. you definitely fit the job if you: speak and write english fluently (up from c1 level) ready to learn something new make a test assignment it will be nice if you: have some experience in it projects. have basic knowledge of css/html/js. what we offer: flexibility. we work mostly from the office but can also work from home in case we have to meet a courier or a service worker. onboarding. we are always willing to share our knowledge, we have bootcamps and will never leave you with your problems or questions. we have a concierge service. if you need to meet someone at the airport, get delivery, even change tires on your car, we have a team which will do that for you. we care. we provide macbooks for our team members so they can take it anywhere and work from any place. we provide training and educational materials to keep everyone updated. everyone matters. day by day we improve all our products and our processes. we have a big global team and flexible work culture that provides many opportunities to grow and develop your career. we are reliable. lightspeed was founded in 2004 and remains profitable and self-sustaining. lightspeed is a public company and we provide rsu for our employees. we have a head office in montreal, canada and now we are opening offices in tbilisi and yerevan. we also have more than 25 offices all over the world from france to new zealand. you can read more about our history here: wikipedia — https://en.wikipedia.org/wiki/lightspeed_(company)