компания "softswiss" we are looking for a project manager with 3+ years of commercial experience to join our it support team. company overview softswiss is a top company focused on the igaming industry, providing an umbrella solution for large gaming and betting businesses. softswiss products include online casino platform, game aggregator, sportsbook platform, affiliate engine, and casino games under the bgaming brand. softswiss in numbers: 2009 - foundation year 1500+ people in the company 300+ gaming websites supported 4b+ € bets processed per month 150m+ € generated via our software monthly 600k+ monthly active players for more information, please visit https://www.softswiss.com. team overview we invite you to take the challenge and join our it support team. we help build processes within the company, improve and automate current processes in jira, purchase software and hardware for company employees, and so on. our it support team produces high-class service with a focus on security and reliability. the companychr(39)s business operates 24/7 and requires keen eyes on the it processes. the team is in the continuous process of the tools and practices improvements. it’s always answering the internal clientschr(39) needs. we are a team of 7 experts with an ambitious plan to grow twice the next year. we are agile-oriented and use the kanban framework in the lifecycle of our operations. about you 3+ years experience working as dedicated project manager/service manager good knowledge of service management excellent communication skills in russian/english, good presentation skills english: upper-intermediate or higher it’ll be nice if you have experience of work with it support teams experienced in itil knowledge of the processes and tools used by it support teams experience in building and managing international teams in this role, you will create a service model for the unit and continuously improving processes for the it support team communicating with other teams on incoming tasks, clarifying requirements support the itil practices, provide planning and road-mapping provide stakeholders with data needed to make decisions on products development planning maintaining the tools supporting the team’s processes (jira, confluence, reports, and charts) also, you will be able contribute to internal knowledge base and development processes work conditions: possibility to work in the co-working office space or remotely (outside the country as well) relocate options with company support extended medical insurance program top hardware and additional equipment provided free english lessons 4 paid sick days, 1 day off and 20 workdays vacation referral program paid training programs, certifications, conferences including international events corporate celebrations, team buildings, and fun activities if you are passionate about delivering high-quality service, self-motivated and positive-thinking person, don’t hesitate to apply! we’re looking forward to you contributing to our it support team’s success and hope youchr(39)re excited about this job opportunity!
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Грузия Тбилиси