Business Account Manager

компания "softswiss" job description: establish and nurture strong long-term relationships with clients and key people on the client’s side understand client business specifics and how it operates in collaboration with the team and client’s key people identify the potential issues and problems the client business is facing to propose solutions to solve them create the client’s development plan and strategy be responsible for general client satisfaction and growth in close collaboration with the casino platform team resolve ongoing issues and problems forecast and track key projects metrics requirements: fluent in english, both written and verbal strong communication, negotiation, and team collaboration skills strong knowledge of the it industry and how the major processes function 2+ years in account management and/or customer success management previous experience with creating and implementing strong relationships with clients what we offer: remote full-time work or work from a comfortable office. it doesn’t matter where you work from, what matters is the result flexible schedule. it is enough to coordinate time zones and have intersections of working hours with the team paid 4 sick days and 1 day off per calendar year sports program compensation free online english lessons with a native speaker large payments under the referral program, in which the bonus is received by both the employee who recommends and the candidate who accepts the offer training, internal workshops, participation in international professional conferences and corporate events