компания "immigram.io" who we’re looking for: the operations will provide technical expertise, leadership, and support of the daily activities of the operations and product teams, providing support for external and internal questions, issues, and support related requests. we highly encourage initiative and proactivity in terms of looking for and fixing potential bottlenecks, workflow optimization and other automation-related issues. the perfect candidate would demonstrate: technical background strong drive to succeed keen eye for detail to investigate and test issues logical approach to problem solving ability and enthusiasm to learn new skills written and verbal communication skills team-player attitude what you’ll do: provide technical operations support to our teams on a daily basis: oversee our case management system, process workflows, and escalation management: the processes, techniques, tools, and methods used by our team to provide services deliver a high quality technical support service with our tools, services and interfaces: act on daily tasks to fix, support and optimise the current workflow carry out the installation, repair, maintenance and configuration tasks within our system adapt/improve the established workflow model at scale using our management tools (monday.com, integromat (make), and more) transparently communicate and meet the deadlines and expectations on a daily basis. work on optimisation projects, support its development and launch: develop and manage detailed project schedules and work plans write clear and well-structured technical requirements/documents provide project updates on a consistent basis to various stakeholders about strategy, adjustments and progress monitor progress and make adjustments as needed suggest other operation techniques to optimise companychr(39)s efficiency what you get: a job within an international team based in london the job is fully remote - you can work from anywhere in the world, all you need is a laptop and a good internet connection great opportunities to learn and grow within an international and dynamic community above market salary and bonuses lots of networking with some of the it industrychr(39)s most talented professionals
Адрес
Москва