Координатор Службы приёма и размещения / Front Office Coordinator

The Corinthia Hotel St. Petersburg is currently looking for ambitious and professional candidates for the position of FRONT OFFICE COORDINATOR THE SELECTED CANDIDATE WILL BE RESPONSIBLE FOR: Manange the Reception, Concierge, Doormen, Bellmen, and Call Centre paperwork, ensuring that guest needs are met to the high standard required Liaising with other departments to ensure good communication and support. Supporting the Assistant Front of House Manager in ensuring for the welfare and motivation of staff Preparing and providing all the information about check in to all operational departments. Also prepares check out documents and achieve them if are not requested. Preparing timesheets when requested by supervisor. Attending to any guest comments brought to their attention either directly or through the General Manager, Hotel Manager or Head of Department and to deal with these efficiently and courteously. Ensuring that the Reception and Telecoms operations are operating efficiently and effectively 24 hours a day. Checking with the reservations office and ensures that correspondence checks are made consistently. Archieving migration documents on a daily basis, adopting a sales attitude at all times, passing on sales leads for follow up by the Sales and Marketing Team, ensuring a high quality when capturing guest data. THE IDEAL CANDIDATE WILL: Have strong working knowledge of Opera PMS Have strong communication and interpersonal skills in English & Russian Previous team leading training and experience Have strong personal integrity and be able to maintain confidentiality Be able to work under pressure and work on own initiative Maintain and uphold a professional demeanor Be able to work night shifts (if required) CONDITIONS: A chance to join high performing team of the Best MICE Hotel in Russia Broad opportunities for rapid career growth and professional development Competitive officially declared salary Medical insurance for you and for your child (after 3rd month) Wide range of staff incentive programs; corporate learning and development opportunities Free meals on duty Friendly atmosphere and mutual support Work in the very center of the city (7 min from metro Mayakovskaya, Vladimirskaya)