Distribution Field Service Coordinator / Service supervisor

компания "antal russia" responsibilities providing a high level of customer service; support distributors to provide reliable technical support to customers : coordinate training needs, coordinate maintenance issues, provide support and monitor timely execution of field activities, monitor service performance; installation, preventive maintenance and repair of the companychr(39)s medical equipment in the regions; supporting customers in all phases, troubleshooting company equipment and their applications; collecting and maintaining logs; complete administration and record keeping in accordance with company policies and procedures; ensure delivery and regular updates of service documentation; conduct maintenance training; traveling 30%. requirements advanced degree in engineering; 5 years’ experience as a distribution coordinator or a minimum of 3 years as a field service representative in the healthcare sector; process orientation in accordance with existing procedures; analytical thinking; high level of organizational and territory management skills; interpersonal communication skills; responsibility for administrative tasks in field services; b2 level english and french; driverchr(39)s license; basic knowledge of it hardware/software.