Senior HR Specialist

компания "тмф казахстан" tmf group is a leading provider of global business services to clients operating and investing across more than 120 offices in more than 80 countries worldwide. we focus on providing specialised and business-critical financial and administrative services that help our clients to operate their business in different locations. our core services can help companies of all sizes with hr and payroll, accounting and tax, corporate secretarial services. key responsibilities: knowledge and preparation all necessary hr documentation for employment/transfers/dismissal of clients’ employees junior staff organization ensure personal files of the clients’ employees and other hr documentation are maintained ensure hr documentation/information collected from clients cross check data in software and provided documentation preparation and development management reports based on hr data participation/support during clients’ hr audits timely tracking of changes in labor legislation of rok informing clients regarding main labour requirements/updates and provision of relevant consultation adherence to delivery assurance policies, processes and procedures answer clients’ queries in a timely manner review reports prepared by junior employees ensure compliance of clients’ hr documents to the legislation handle requests of government authorities proposal, establishment, provision of operational calendar with clients coordination of clients, necessary approvals, reports. train, direct new employees, junior employees identification of opportunities and assistance in process adjustment and optimization organization and transfer of the established procedures and techniques under the assigned list of clients escalation of client/work issues to line manager establish and maintain good working relationships with clients and colleagues. key competencies: strives for high standards of delivery to clients records time accurately and within deadline understands and applies control and risk and governance frameworks consistently acts with integrity and pro-active attitude trustworthy team member who considers those around them able to communicate (verbally and through written work) information in a clear and concise manner must be organised and confident in dealing with multiple tasks at one time/ able to meet deadlines excellent customer service skills and a team player sense of responsibility and extreme attentiveness ability to learn fast ability to handle sensitive and confidential information appropriately. key knowledge and experience: higher education 3 - 5 years’ experience in a hr administration role understands employees’ hr issues, possesses strong problem-solving skills, and communicates solutions effectively, professionally, and respectfully strong knowledge of labour legislation of rok computer proficiency: ms office packages (word, powerpoint, excel, and outlook) prior experience with 1c (8.2) payroll software is an advantage fluency in russian and strong knowledge of english - both written and spoken (upper intermediate level) knowledge of kazakh language is preferable detail-oriented, analytical, flexible, and able to adjust to changing work demands ability to handle sensitive and confidential information appropriately ability to ensure legal and regulatory compliance. our benefits: possibility of development in world-wide international company competitive salary health + life insurance free english lessons. whatchr(39)s in it for you pathways for career development work with colleagues and clients around the world on interesting and challenging work; we provide internal career opportunities so you can take your career further within tmf; continuous development is supported through global learning opportunities from the tmf business academy. making an impact you’ll be helping us to make the world a simpler place to do business for our clients; through our corporate social responsibility programme, you’ll also be making a difference in the communities where we work. a supportive environment strong feedback culture to help build an engaging workplace; our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.