компания "lc waikiki" about us: lc waikiki retail company is a leading fashion retail company with a turnover of $ 3 billion. lc waikiki’s journey started in france in 1988, continuing after 1997 as a turkish brand under the umbrella of lc waikiki mağazacılık hizmetleri ticaret a.ş. today lc waikiki trades in more than 1200 stores in 56 countries, with the company’s philosophy that “everyone deserves to dress well” enabling people to enjoy accessible fashion through quality products at affordable prices. there are nearly 3000 people working at lc waikiki’s corporate office, more than 55,000 people in turkey and abroad. lc waikiki aims to be the one of the 3 most successful ready-made clothing brands in europe by 2023. we crown our successes with awards: we ranked 1st in “young people’s most desired retail company to work at” by the youthall youth awards 2021. 1st in “the biggest retail companies according to square meter abroad” we ranked 1st in female friendly & female manager friendly companies in turkey’s top-female-friendly companies survey. we received the most reputable brand of the year – turkey award by the one awards in 2020. key responsibilities: order controling, gives an estimate of the volume of production of a warehouse and cargo. checks the delivery of customer orders by a courier company through an online warehouse, identifies problems and delays. checks daily warehouse work orders. controls the entire process of delivering orders to customers. carries out tracking of unconfirmed orders due to the unavailability of goods and equipment that are in the “preparation stage”. maintains contact with the call center, responds to customer inquiries and maintains call center speed. benefit from e-commerce customer support in solving problems with the countrychr(39)s means of payment. provides monitoring and verification of the status of logistics processes (through the system). requirements: relevant experience of at least 1 year fluency in russian, kazakh and english, knowledge of turkish will be an advantage good knowledge of ms office programs, efficient use of power point and excel experience in large retail companies will be a plus higher education is desirable, minimum - secondary special education experience in crm (customer relationship management) preferred analytical skills, stress resistance, communication skills, ability to work in a team. what lc waikiki offers to you: opportunity to take responsibility in one of the fastest growing companies of the retail; open communication, teamwork and strong company culture. an organization that greatly values teamwork, development, and innovation; a work environment that performance and talent is noticed and recognized; dynamic work ecosystem where you can take initiative and responsibility, improve your skills and learn continuously; a chance to be a part of lc waikiki team that advances to the 2023 goals.
Адрес
Казахстан Алматы