компания "richbrains" we are looking for an english-speaking candidate who is organised in their work. you have excellent time management and communications skills and can use this to prioritise demands across сanadian projects with minimal supervision during the workday (11:00 - 20:00 minsk time) responsibilities: participate in client calls, tickets, emails; ensure the timely and successful delivery of our solutions according to customer needs and objectives; brief the development team; resolve customer queries and product or service problems by clarifying the customerchr(39)s complaint: determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution; communicate with stakeholders; control the quality of the project. requirements: fluent written and spoken english ( advanced); min 6 months of commercial experience in it sphere; good communication skills both spoken and written; nice to have: understanding of engineering processes; experience using tools like jira and confluence;
Адрес
Белоруссия Минск
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