Technical Engineer (Onsite/IT support/L2)

WHO WE ARE We are a global IT service provider. With over 4,000 permanent colleagues in more than 50 subsidiaries worldwide, we enable Device as a Service for the IT industry in 190+ countries. DaaS combines hardware, software, lifecycle services, and financing into a single contract with a fee per device. We are looking for a Technical Engineer Onsite/ IT support (L2) to work in a helpdesk team supporting our client. Your Tasks Incident management services; Break & Fix; Hardware support: PCs (including truck mounted PCs), laptops, PABX, printers (including packaging printers), cabling, televisions, projectors (‘beamer’), phones, iPads (or alterative tablets), SIM cards, peripherals (e.g. keyboards or mice) and site security equipment (access readers, time badging, cameras etc.); Software and collaboration tools (Skype, Webex, etc.) support or full rebuild of the PC (image, applications & Customer data); Provision of disposal services (including decommissioning, packaging, transporting and physical disposal or recycling as required); Hands & eyes server support. Our Requirements Relevant experience with hardware and standard (Windows and iOS) operating systems and business software (typically 2-4 years); Working technical knowledge; Good customer handling and communication skills; Ability to work on problems/projects of moderately medium-complex scope; B1+ level of English. Your Benefits A secure job position in an exponentially growing international IT company; Room to implement your own ideas, challenges within your own responsibility; Possibility to grow within a multicultural work environment with a flat structure and direct, informal communication; Welcome package, full introduction into the company, Buddy program to help you get started; Language courses, discounts in partner universities, a wide range of trainings on our internal e-learning platform; Social security: health insurance (including dentist), full-paid vacation (28 days a year), and full-paid sick leave; Personal laptop; International and local corporate events; Strong team spirit and a great working atmosphere in a friendly team of young professionals; A socially responsible employer: not only continuously commercially successful but also, which provides a sense of purpose: Hemmersbach Rhino Force is our rare animals protection organization and Hemmersbach Kids’ Family - we spread education and improve living conditions for homeless children across the globe. Dear candidate, please indicate your desired salary, the earliest possible starting date and send your application documents in English. MAKE IT YOUR CAREER!