компания "wisebits" experience: 1+ year as a customer support specialistwisebits is an international it company, a true industry trendsetter with 10 independent projects. over 300 employees from 12 different countries work happily on our project. our project is a strong global service for streaming and media entertainment. we strive to create future-oriented, high-load products, a monthly service of more than a billion user visits, the top-30 traffic platform in the world, and the top-3 websites in our field. we are confidently growing every by x2 per year and successfully mastering it in different formats (as of the last - vr), implementing solutions based on ml algorithms, and developing experimental directions. we are looking for a customer support specialist to join the growing support team of our web-based entertainment project. the company offers an excellent working environment, a competitive remuneration package, and the chance to work for a developing international company.duties: handle and resolve customer complaints providing the best customer experience; investigate complaints, troubleshoot issues and identifying trending problems; report bugs to the technical team; requirements: very good english skills (b2+); ability to work night shifts; mandatory experience: 1+ year as a customer support specialist (сhats, emails, tickets); experience in ticketing systems (for example zendesk); perfect communication and problem-solving skills; customer orientation and ability to adapt/respond to different types of characters. we offer: cyprus experience: once a year wisebits pays for a trip to cyprus; career growth and professional development in a rapidly growing project; constant education & leveling up your skills; unique opportunity to build your career among the best professionals on the market.
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Грузия Тбилиси