Technical Support Engineer (Relocate) We are looking for talented people for our client, famous American company working on artificial intelligence development. What you will do Create defect reports and escalate to SW development team Solve incidents, and participate in project development activities Participate in a project to collect neurophysiological data in lab simulators and vehicles located all over the world Provide monitoring of the data collection process and data transfer to cloud storages and computing nodes Provide technical support for operators Detect failures in the operation of physical/virtual/cloud resources, network equipment, operating systems, SW applications and various HW Resolve outages based on defined processes and product knowledge Provide shift based 24/7 on-call support The department operates 24/7, on a "rolling schedule" (morning/evening/night) - 3 shifts of 9 hours (8 hours of work+1 hour of lunch) and 1 day off. Equal number of shifts during the day, evening, and night; Hybrid, if necessary - from the office. What we are looking for Bachelor Degree in Computer Science or similar 2+ in IT industry, Work as a system engineer (administrator) Experience working with network technologies, troubleshooting, etc. Strong skills in Linux/Windows administration Experience in scripting languages (shell, Python) Experience in monitoring systems (Zabbix) Knowledge of AWS Cloud, Docker is big plus Strong English skills as you will be communicating daily with US based team members What We Offer Impact on future technology development Relocation to Armenia (Yerevan) Relocation package Extensive training opportunities through our own university Competitive wellness benefits Tuition reimbursement An inclusive and diverse work environment that fosters and encourages professional and personal development
Адрес
Москва