Field Force Effectiveness Senior Specialist (Mobile Division)

Responsibilities: 1. Development of Territory Representatives (TRs / merchandising) and promoters project Definition of service standards for Promoters/TRs in Retail, proper visit composition, cross-functional alignment with sales and in-store Improve KPIs for promoters/TRs and incentive schemes in cooperation with field force agency Initiate and conduct regular review of TRs role, improve it in accordance with the changes in external / internal environment 2. Operational excellence Enhance regular management processes: routing / rerouting / target AP definition / KPI setting / sales targets Develop Promoters/TRs organizational structure and sizing (OM - SV - TRs) to maximize effectiveness of resources allocation 3. Reporting and market sensing Develop reports for operational KPIs achievement, execution status, field supervision dashboards Organize regular market sensing and competitors activities monitoring In cooperation with SDS team improve system functionality to streamline regular / ad-hoc data collection and reporting 4. Organize the support of key Samsung initiatives by field force in Retail Coordination of new product highlight in covered Retail Support the regular and ad-hoc sales / coop / marketing promo preparation and Retail readiness check Improvement and regular conduction of field force briefing aligned with mid- and short-term retail marketing calendar 5. Retail Picture of Success implementation Merchandising standards development in cooperation with PM, in-store and sales teams Align current initiatives design with Samsung global standards and Merchandising guidelines Improve back checking approach to ensure proper standards execution by TRs on all levels (SV - OM - AM) 6. Field Force agency management Definition and alignment of agency KPIs with management / admin Budgeting and document flow control Requirements: Experience in sales / trade marketing not less than 3 years (preferably FMCG) Upper-Intermediate level of English Strong skills in Excel Pro-efficiency with Sales Force Effectiveness, key metrics and processes Successful track-records in implementation of cross-functional processes related to planning and analysis of Retail initiatives. Management experience not less than 1 year, ability to motivate team to achieve targets. Understanding of motivational & incentive approaches and mechanics. Analytical mindset, proved experience in working with large amount of data, experience in retail data collection coordination.