Customer Onboarding Specialist (Spanish + English)

компания "gurtam" gurtam is an international software developer and provider of wialon, the platform for gps tracking and iot. 350+ professionals work around the globe including our offices in tbilisi, dubai, boston, and buenos aires, with headquarters in vilnius.at gurtam, we want to help the world evolve, make it safer, smarter, more convenient and people-friendly with the power of technologies and talented minds.starting as a small group of tech enthusiasts, gurtam has grown into a trusted and recognized provider of telematics and iot solutions with a globally distributed diverse team. here, we do everything for our team to feel comfortable and stay interested in their day-to-day tasks by providing enough space for development, exchange of ideas and influence on the common goals. there is always room to grow for everyone. your future tasks: assistance to customers with their projects: resolution of obstacles, suggestions of good practices, etc. technical support of the sales process: prospects for testing support, training of new customers; creation of explanatory materials: documents, videos and webinars; representation of the company in events and visits to customers; continuous research on iot tools and technology available. what we expect technical university degree or on the verge of graduating from technical specialties; experience in positions of technical support / training or similar; advanced spanish and english; solid responsibility, commitment, can-do attitude to work; passion to self-learning. your goals for a 3-month probation period successfully complete product training, pass wialon certification; master the working processes (best practices for demo sessions, checklists, logging rules, etc.); successful sessions with project partners and demo sessions with leads; what we offer work in an international company where yet each person matters and where work in a satellite office does not leave you with an isolation feeling; a lot of interesting, versatile tasks which make every day unique — this is not the ordinary job that will get boring in a year; experience exchange with colleagues all around the world - implementation team is distributed within 6 countries; flexible working timetable; possibility of remote work; access to online psychotherapy from the first day of work; health insurance after your adaptation period is over; team building and large-scale events; family care program for employees with kids.