Scoast — a vacation rental management company based in Miami, USA is seeking a reservation agent/manager. The candidate must speak /write English fluently; must have at least 2 years of experience in customer- service experience in the hotel industry; Work from home! Flexible working hours, salary+bonuses. Must be willing to take a few night shifts per week (1 am - 9 am Kyiv time) Responsibilities: Answer all reservations phone calls and e-mails in a friendly. manner, using clear English communication. Handle guest room reservation requests and confirm reservations using our systems and applications. Process payments and deposits. Resolve guests’ complaints. Be able to work with PMS, booking.com, airbnb.com, vrbo.com, and Excel. Coordinate Repairs and cleaning. Act quickly and effectively in emergencies. Able to develop relationships with 3rd Party Web Sites. Must have excellent written and oral communication skills, and the ability to multi-task. Ability to work/accept calls and answer emails during extended/flexible hours and weekends. Update room availability and pricing daily according to demand in the area, holidays, season, and other factors. must speak /write English fluently. knowledge/experience in the hotel industry. Must be willing to take a few night shifts per week. 40 hours per week. Fully remote work When you send a resume please start it with the Keyword «Sunny state». Write it at the beginning of your letter.
Адрес
Беларусь