Incoming Travel Specialist

компания "rayda touroperator" job brief “rayda” llc is looking for a qualified incoming travel specialist to join our fast growing team. candidate’s main duty is to attract new partners and clients to increase sales of the company’s incoming travel products and services, thereof. our ideal candidate is an experienced professional with knowledge of sales and customer service best practices in tourism and/or hospitality sector. the candidate should also be able to interpret sales metrics and be goal-oriented. s/he is expected to perform well in a team environment and apply exceptional skills. ultimately, s/he should be able to contribute in creating and maintaining very good partnership and customer relationships and ensuring smooth sales operations. responsibilities: study and improve the products as well as reveal the main trends work based on the company’s policy search new resource markets (countries) and sort out the most potential foreign partners to contract with conduct oral and written communications process incoming queries, requests and orders book hotels, transfers, guiding services, etc., design and calculate tour packages discover and develop new tour routings and services initiate and track contracts with the local service suppliers keep the suppliers’ rates updated and renegotiate on case-by-case basis maintain invoicing and chase payments from partners/clients as well as handle the suppliers’ due bills escort tourists in the territory of azerbaijan, whenever needed promote fam trips and participate accordingly prepare and submit reports on monthly, quarterly and yearly basis requirements: at least 1 year experience in the similar position higher education (bachelor) good knowledge of azerbaijani and russian, intermediate english strong communication and interpersonal skills confident user of pc, internet, ms office suite (word, excel etc.,) capable user of office equipment (fax, printer, scanner) knowledge of business ethics personal skills: excellent communication skills high-grade service delivery mindset is a must self-motivated with sense of time and responsibility positive teamplayer loving working with people benefits: long-term and official employment competitive salary plus sales-based bonuses favorable working atmosphere together with friendly and energetic team