Support manager (gambling)

компания "weave resource" managing client communications (remote) - you will be required to interact directly with potential, new and existing clients. your main aim will be to provide quality customer service while increasing the company’s revenues through increased sales and better support. work schedules: 2 days on, 2 days off; 12 hours per shift, could be night shifts. tasks: handling enquiries offering customers products and services performing administrative functions updating client accounts processing customer correspondence required skills: advanced english being computer literate handling customer queries providing excellent customer service written communication being professional and flexible managing stress resolving problems being driven and positive managing multiple tasks meeting targets administration and organization being customer-oriented education: employers require minimum qualifications from persons looking to work as customer service advisors. the following qualification or the local equivalent in your country: gcses nvqs hnd/hnc high school diplomas having higher qualifications such as a bachelors degree in business, marketing, sales or finance is always of greater asset english - upper intermediate and above about company our client is online casino (uk) with team members located all over europe. the gaming portal has been launched in early 2020, and runs legally under the licensed by the curacao regulator. the online-casino has recently appeared on the gambling market but has already managed to attract players’ attention. the casino is notable for its reliability, fairness, and fulfillment of its promises. there are practically no negative reviews in the network. platform’s employees protect their reputation, consider complaints from visitors, and improve the cooperation conditions. the company strong on learning and improvement, and aim is to break standard ideas, and take igaming-product development to the next stage with fast prototyping and release of new ideas. you will have the opportunity for career and professional growth in an international company. flexible hours and a long-standing, supportive remote environment. the salary level depends on the level of the candidate. if you are interested in the vacancy, please send your application. thank you!