Head of E-Commerce

компания "антал бизнес решения (тм antal kazakhstan)" job responsibilities:• driving the sales performance of the e-commerce platform• managing and executing promotional campaigns• providing insights on customer shopping trends to support assortment selection and identify assortment gaps• ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments• working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment• providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance requirements:• prior experience in a similar role. experience within digital marketing is a plus.• sales experience is a big plus• solid understanding of e-commerce frameworks• self-starter mentality with the ability to manage multiple projects in a fast-paced working environment• high level of attention to detail including proven ability to manage multiple, competing priorities simultaneously• creative and strategic thinker with a strong customer orientation• proficiency in ms word, powerpoint, and ms excel• interpersonal skills• leadership/people skills.