компания "joom" joom marketplace is a platform for shopping from all over the world. joom marketplace helps consumers to make shopping easy and entertaining and provides access to high quality goods from around the world.joom marketplace is one of the key businesses of joom, international group of e-commerce and fintech companies that was founded in 2016 in latvia. joom also includes the following businesses: onfy, a pharmaceutical marketplace in germany; joompay, a fintech service for daily financial transactions in europe; joom logistics, a business that provides logistics, technology and infrastructure services for cross-border ecommerce; joompro, a platform for cross-border wholesale trade.joom offices are located in latvia, china, hong-kong, the usa, germany, luxembourg and russia. since 2019 we’ve been actively developing the turkish market. the amount of joom turkish merchants grows and so does our account management team. now we are looking for an account manager, who will establish long-term relations with existing turkish merchants, help the newbies get onboarded and grow their sales. responsibilities effectively handle and resolve merchant concerns and support issues maintain existing merchants’ loyalty communicate relevant merchant complaints or inquiries to the product team constantly search for the ways to increase sales of the turkish merchants on the platform and increase their business efficiency negotiate a better pricing policy with existing merchants provide onboarding for the new merchants coordinate closely with the merchant services team to ensure smooth merchant transition onto the joom marketplace participate in industry conferences to establish joom as a leading b2b partner in turkey requirements advanced turkish experience in client account management or b2b sales upper-intermediate english good communication skills analytical mindset proactive approach preferred experience in marketing experience in cross-border e-commerce experience in working with turkish clients good knowledge of excel we are offering a comfortable office in moscow (cska/dinamo station) or remote work relocation package stock options flexible schedule work equipment of your choice medical insurance corporate mortgage lunches
Адрес
Москва