Front Office manager

компания "radisson hotel group санкт-петербург" the largest international brand hotel in russia is searching for a proactive & dynamic hospitality professional who will coach & inspire our front office team to deliver memorable guest service moments. new vacancy in case of promotion of current employee. full handover will be provided accordingly.leading by positive example, our front office manager will: ensure all guests receive a warm & genuine welcome, as well as cordial attention during their stay. develop quality relationships with frequent guests & radisson rewards loyalty club members organize efficient departmental operations in accordance with guest service standards & procedures manage the reviewpro guest comment system for issues requiring attention oversee guest passport & visa registration process cooperate closely with other department managers to guarantee overall guest satisfaction focus efforts on driving maximum occupancy & revenues control financial credit procedures & policies completes data recording & statistical reports recruit, interview, and train new team members prepare staffing schedules based on analysis of seasonal occupancy trends motivate team to achieve incentive bonus targets requirements: fluent english previous hotel front office experience skilled user of hrs opera property management system we offer: career development in russiachr(39)s largest & most successful international hotel group interesting multi-cultural & multi-disciplinary experiences with clients from around the world corporate customer service trainings competitive salary & social benefits commensurate with experience & potential employee cafeteria, health insurance, global discounted radisson hotel group employee rates salary: based on level of experience & potential for success