Business Development Specialist

компания "wheely" wheely sets the bar in global chauffeuring standards, and it will be your job to bring the best chauffeurs onto our platform in saint-petersburg. you will be responsible for filling the seats of our industry-leading chauffeur accreditation at the wheely academy in saint-petersburg. you will need to understand what motivates prospective chauffeurs and how you can use this data in order to drive up chauffeur first journeys. about wheely wheely is a swiss-founded british luxury services company. we lean into both cultural identities: swiss privacy and british prestige hospitality. our product combines highly-trained chauffeurs, fine in-car experiences, and instant journey availability via a well-designed app. our mission is helping clients reclaim their time, by connecting them to the places and people that matter to them in a thoughtful, discreet, and efficient manner—whether that’s journeys to the office, picking up their relatives from the airport, or taking their children to school. once here you will guide chauffeurs through the process of joining the platform, from the sign-up application on the website to the first journey with the service; analyse data and test hypotheses to improve chauffeur onboarding (improve conversion from sign-up to first journey); develop a relationship of trust with wheely chauffeurs based on professionalism and empathy; in addition, you will be involved in: resolving non-trivial issues relating to driver quality and re-accreditation if necessary; carrying out vehicle checks to be onboarded or restored onto the platform; responding to specific questions from chauffeurs and partners; verifying documents uploaded by chauffeurs and partners. our ideal candidate has 2+ yearschr(39) experience in guiding new clients/partners and their onboarding in the product (experience as a client manager or partner manager in ride-hailing would be an advantage); proficient in basic analytical skills and data processing in excel / g-suite; he has excellent verbal and written communication skills, both in russian and english (the main communication language at wheely is english); strives to learn new things by adopting new practices and approaches; always treats their colleagues and third party contractors with respect and care. benefits competitive salary (fixed) and equity package; journeys with wheely journeys: employees receive a monthly limit on their wheely journeys and a discount on all journeys above this limit; private health, life and critical illness insurance; allowance for learning and development; monthly lunch allowance; stylish office in the smolninsky district close to ploshchad vosstaniya subway station wheely is an equal opportunity employer. we celebrate diversity and are committed to creating an inclusive environment for all employees.