05.05.2022 00:13
IT Service Manager
05.05.2022 00:13
компания "jti" we’re jti, japan tobacco international and we believe in freedom. we think that the possibilities are limitless when you’re free to choose. in fact, we’ve spent the last 20 years innovating, creating new and better products for our consumers to choose from. it’s how we’ve grown to be present in 130 countries. but our business isn’t just business. our business is our people. their talent. their potential. we believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business. that’s why our employees, from around the world, choose to be a part of jti. it’s why 9 out of 10 would recommend us to a friend. and why we’ve been awarded global top employer status, six years running. so when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #jointheidea. learn more: jti.com what will you do: organizes and coordinates moscow ho/spb infrastructure installation/replacement/maintenance ensures customer support is providing in moscow and in saint-petersburg according to agreed standards, including support for top management manages moscow customer support team actively seeks for improvement opportunities for the market. promotes and proposes new technologies and solutions executes centralized it purchasing for area in charge manages it inventory db. supports colleagues from finance department during inventory ensures required it resources are provided for corporate and local project realization. motivates subordinates to participate in it and cross functional projects manage moscow ho part of it inside and sps sites ensures compliance of it operations in moscow and saint-petersburg with corporate and market it policies and procedures and local legislation provides required supports of corporate and market wise it agreements. we expect from you: university degree in the fields of information technologies/computer science/mathematics experience in working in organizations based on it service management approach. knowledge of servicenow platform is a plus good knowledge and experience in microsoft o365 tools. curiosity to new technologies project management experience (budgets, resource planning, etc.) english: upper-intermediate (spoken, written) strong time management, planning and coordination skills good communication and negotiation skills. ability to build relations across the company be able to travel (once per half a year). what is in it for you: dynamic working environment individual development opportunities, in house, external and abroad trainings, that will inspire you to grow professionally and personally opportunity to take part in different projects on national level remote work with office attendance when needed competitive compensation package life insurance, medical insurance necessary equipment for work is provided.
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