компания "криптериум" we are the fintech company crypterium. our goal is to create a service that will actually take the place of traditional banks, for all possible banking operations! what we will do: processing of incoming requests from users in the livechat application; processing of requests in the zendesk system; reporting and escalating issues to the 2nd line; communicating with a partner, solving user problems; handling feedback about the app; proactive work. as for requirements: experience of at least one year in this line of work; english at the upper intermediate or higher level; experience in helpdesk system; experience in communicating with international clients; experience in administration. cool if you: knowledge of other foreign languages is a plus; have experience as a customer support. we offer: be part of a creative team with strong management and ambitious goals; hourly work schedule; ability to work remotely; understandable motivation system.
Адрес
Москва