Responsibilities: Building long-term relationships with key clients. Addressing customer concerns and complaints. Act as point of contact for complaints and escalate issues as appropriate Collaborate with internal teams (e.g. IT, Technical support, senior management) to address customers’ needs Requirements: Proven experience as a Client Relations Manager or Relationship Manager Proven track record of meeting and exceeding targets Background in customer service; Fintech or banking industry knowledge is a plus A customer-oriented attitude Excellent communication and negotiation skills Problem-solving aptitude Ability to work well with a team Benefits: Remote work in the rapidly growing international company You will have the opportunity to grow inside of our company You will have the opportunity to join an international recognized, award-winning team You will have care about you and your work Salary 500 - 800 EUR We will contact only candidates invited to an interview.
Адрес
Москва
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