Technical support engineer

компания "gurtam" gurtam is an international software developer and provider of wialon, the platform for gps tracking and iot. 350 professionals work around the globe including our offices in tbilisi, dubai, boston, and buenos aires, with headquarters in vilnius.at gurtam, we want to help the world evolve, make it safer, smarter, more convenient and people-friendly with the power of technologies and talented minds. we are pleased to invite a technical support specialist to provide technical support for our software (wialon). the work involves deep immersion in the product, analytics, technical consulting and user training. our ideal candidate has: technical education or work experience in the it field (technical support / system administration). strong intermediate level of english. willingness to work in shifts (day and night shifts: 2 days from 8 am to 8 pm / 2 days off / 2 days from 8 pm to 8 am / 2 days off…). strive to learn and further provide quality advice to clients on their issues. future tasks: providing technical support for gurtam products via e-mail, phone, online chat. advising clients on gurtam products, their settings and capabilities. we offer: work in an international company where yet each person matters and where work in a satellite office does not leave you with an isolation feeling. result-driven, friendly, and supportive team - we do an amazing job and are good friends after work. technical support of products of excellent quality - you know how this product makes our world a better place. a lot of interesting, versatile tasks which make every day unique - this is not the ordinary job that will get boring in a year. training on company products, processes on a daily basis as we are equally responsible for your success as you are. social package: professional and business training, individual foreign language training, corporate library, 20 fully covered psychological sessions, team building events, corporate presents, health insurance.